Igenlode Wordsmith

I bought a Zyliss All Cheese Grater a few years ago, and was quite pleased with it( Read more... ) As I had rather expected, the locking tab on the drum I use most often duly proceeded to crack after eighteen months or so... at the start of the pandemic. It was still usable despite the obvious whitened fatigue marks across the plastic, so I managed to soldier on with it throughout multiple lockdowns and mask mandates. Recently it finally broke, splitting all the way across so that the plastic tab no longer retains the locking spring underneath, and thus the handle doesn't stay locked in position and you can't turn the drum.

By this time the guarantee from the shop where I bought it had expired, but since the box boasted a 5-year guarantee on all Zyliss products I managed to get in contact with the company and sent them a photo of the damage. I have now received, free of charge, a complete replacement grater set to the value of £25 in honour of the guarantee. (I'm not quite sure what I'm going to do with the other two-thirds of the original grater -- I was only expecting a replacement drum -- but presumably it could theoretically save on having to wash up the entire device if grating two different ingredients, e.g. nuts and cheese!)

I shall have to continue being very careful how much strain gets put on the locking tabs...